PRIVACY AND DATA PROTECTION POLICY

PRIVACY AND DATA PROTECTION POLICY

Collection, Processing, and Use of Personal Data on the Website:

Based on the provisions of the General Data Protection Regulation 2016/679 (GDPR) and Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), we inform you that to use some of the services offered by our website, it may be necessary for you to provide certain personal data that will be incorporated into automated files.

In compliance with Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016 and Organic Law 3/2018 of 5 December, on Personal Data Protection and Guarantee of Digital Rights, regarding the protection of natural persons with respect to the processing of personal data and the free circulation of such data, which repeals Directive 95/46/EC, we inform you that the data controller is:

Corporate name: SENSACTIVE TECHNOLOGY, S.L

Tax ID (NIF): B42775510

Main address: C/ GRAMIL, 18. POL. IND. STORE – 41008 SEVILLA (Seville).

E-mail: jbernete@sensactivetech.com

Telephone: 958966210

Website: sensactivetech.com

To make any comments regarding possible breaches of intellectual or industrial property rights, or regarding any of the website content, you can contact the company through any of the means indicated above.

The content of the Website is intended to inform users of the services offered by the company as a result of requests, procedures, or formalities that the User carries out through the website. The data subject to processing will be those provided by you through the forms contained on the page at any given time or through the emails that you send to the email addresses identified therein, as well as any others that are generated during the maintenance of the corresponding relationship.

All fields marked as mandatory on any of the forms must be completed, and failure to do so may make it impossible for us to respond to your request or provide you with the corresponding services.

Additionally, during this data collection process, you may be asked to give your consent for other purposes that are not directly related to the service or the corresponding relationship. If you do not agree with these additional processing activities, please check the box provided for this purpose as appropriate.

Information requesters: The personal data used in these cases comes from the data subject themselves, who provides it to SENSACTIVE TECHNOLOGY, S.L. by completing the contact form on the Website, making a phone call, or sending an email.

This data is used for the purpose of resolving queries and providing information to those who request it or expressly authorize it, mainly by email.

1. The person accessing this Website (hereinafter, the User) warrants that they are of the minimum legal age established by General Data Protection Regulation 679/2016 (14 years) or by the applicable national regulations to give consent in relation to Information Society Services.

   By accessing this Website, the User expressly accepts all the clauses of its legal information, this privacy policy, and its cookie policy, as well as all the specific conditions set out for the use of certain services. If the User does not accept any of the aforementioned clauses, they must refrain from accessing this Website.

   By accessing the accounts of SENSACTIVE TECHNOLOGY, S.L. on social networks, the User accepts the processing of their personal data by said accounts in accordance with their privacy policies: Social network privacy policy

   Purpose of personal data processing:

   2.1. For what purpose will we process your personal data?

   At SENSACTIVE TECHNOLOGY, S.L., we will process your personal data collected through the Website for the following purposes:

   – To send information requested through the contact forms provided on the Website for the purpose of making any type of enquiry related to the products or services provided by the company.

   – To analyse the user’s profile in order to optimise, measure and personalise the use of the Website.

   – To send newsletters, as well as commercial communications about promotions and/or advertising on the Website.

   We also remind you that you can object to the sending of commercial communications by any means and at any time by contacting SENSACTIVE TECHNOLOGY, S.L.

   The fields in these records are mandatory, and it is impossible to fulfill the stated purposes if this data is not provided.

2.2. How long is the personal data collected kept?

The personal data provided will be kept while your communication is being managed and/or until you request its deletion, and for the minimum time necessary to comply with legal obligations or legal liabilities that may arise from the services provided.

Legitimacy:

The processing of your data is carried out on the following legal bases that legitimize it:

– Free, specific, informed, and unequivocal consent, insofar as we inform you by making this privacy policy available to you, which, after reading it, if you agree, you can accept by means of a statement or a clear affirmative action, such as checking a box provided for that purpose.

If you do not provide us with your data or provide it incorrectly or incompletely, we will not be able to respond to your request, making it impossible to provide you with the requested information or to contract the services.

4. Guarantee:

   The User guarantees that the data provided is true, accurate, complete, and up to date, and is responsible for any direct or indirect damage or harm that may arise as a result of a breach of this obligation. In the event that the data provided belongs to a third party, the User guarantees that they have informed said third party and obtained their authorization to provide their personal data to SENSACTIVE TECHNOLOGY, S.L.

   Data retention:

   Your data will be retained for as long as the contractual relationship is maintained or for the number of years necessary to comply with legal obligations, unless you request its deletion or for the time necessary to fulfill the purposes for which it was collected.

   Recipients:

   Your data will be stored under strict security measures that guarantee its confidentiality and security. Similarly, it will only be transferred to the following entities and for the following purposes:

   -Entities and suppliers that provide services to SENSACTIVE TECHNOLOGY, S.L. for the proper performance of these services. These entities and providers are duly accredited and sign the corresponding data processing contract with us in compliance with current data protection regulations.

   -Official bodies and entities in compliance with current regulations and laws.

   Recipients outside the European Union: SENSACTIVE TECHNOLOGY, S.L does not transfer personal data to third parties or contract with service providers outside the European Union.

   The data will not be communicated to any third party outside SENSACTIVE TECHNOLOGY, S.L., except in the cases described above, unless there is a legal obligation or prior authorization.

7. Rights:

   As a data subject who has provided us with your personal data, you have the full right to obtain confirmation as to whether SENSACTIVE TECHNOLOGY, S.L. is processing your personal data, and specifically, you are entitled to exercise the following rights recognized by data protection regulations, in accordance with the provisions thereof:

   – Right of ACCESS to your personal data.

   – Right to request the RECTIFICATION of inaccurate data.

   – Right to request its DELETION when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

   – In certain circumstances, you may request the LIMITATION OF THE PROCESSING of your data, in which case we will only keep it for the exercise or defense of claims.

   – In certain circumstances and for reasons related to your particular situation, you may exercise your right to OBJECT to the processing of your data. We will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

   – In certain circumstances and for reasons related to your particular situation, you may request your right to DATA PORTABILITY.

You may exercise these rights or request additional information by submitting a copy of an identification document and briefly explaining your case and the right you wish to exercise, by sending a letter to SENSACTIVE TECHNOLOGY, S.L. at its main address located at C/ GRAMIL, 18. POL. IND. STORE – 41008 SEVILLA (Seville). Email: jbernete@sensactivetech.com, or via the email address jbernete@sensactivetech.com.

Furthermore, if any of your rights have been violated, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD) at C/ Jorge Juan, 6, 28001-Madrid or through the AEPD’s website: https://sedeagpd.gob.es/sede-electronica-web/.

Duration and modification of the Privacy Policy:

SENSACTIVE TECHNOLOGY, S.L reserves the right to modify, in whole or in part, this Privacy Policy, publishing the changes on the Website. Likewise, it may make any modifications it deems appropriate without prior notice, and may change, delete, or add both the content and services it provides, as well as the way in which they are presented or located. Consequently, the general conditions/policies that are published at the time the User accesses the Website shall be understood to be in force, and the User must read them periodically.

Notwithstanding the foregoing, SENSACTIVE TECHNOLOGY, S.L. may terminate, suspend, or interrupt access to the contents of the Website at any time without prior notice, without the User being entitled to any compensation.

9. Data Security Information:

The data generated by Water biosense® devices is processed in real time using automated analysis systems that operate locally on the device itself. Once processed, the results are securely transmitted to a private server, hosted on a digital infrastructure that complies with the highest protection standards.

Data transmission is carried out exclusively through encrypted channels, which guarantees the integrity, confidentiality, and complete traceability of the information from the sampling point to its final display on the platform.
This security architecture is aligned with the principles of the National Security Scheme (ENS) in its High category, a level that requires rigorous technical and organizational controls. Compliance with this category implies:
Enhanced protection against unauthorized access.
Traceability mechanisms to detect alterations or breaches.
Secure backups and guaranteed restoration in case of failure.
Restriction and continuous monitoring of access to critical information.